Search results for "spoken conversation support"

showing 2 items of 2 documents

Investigating Proactive Search Support in Conversations

2018

Conversations among people involve solving disputes, building common ground, and reinforce mutual beliefs and assumptions. Conversations often require external information that can support these human activities. In this paper, we study how a spoken conversation can be supported by a proactive search agent that listens to the conversation, detects entities mentioned in the conversation, and proactively retrieves and presents information related to the conversation. A total of 24 participants (12 pairs) were involved in informal conversations, using either the proactive search agent or a control condition that did not support conversational analysis or proactive information retrieval. Data c…

Settore ING-INF/05 - Sistemi Di Elaborazione Delle InformazioniStructure (mathematical logic)Settore INF/01 - InformaticaComputer sciencemedia_common.quotation_subject05 social sciencesControl (management)Common ground02 engineering and technology113 Computer and information sciencesvoice interfacesWorld Wide Web020204 information systems0202 electrical engineering electronic engineering information engineeringKey (cryptography)Natural (music)0501 psychology and cognitive sciencesConversationbackground speechspoken conversation supportproactive search050107 human factorsmedia_common
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SearchBot: Supporting voice conversations with proactive search

2018

Searching during conversations and social interactions is becoming increasingly common. Although searching could be helpful for solving arguments, building common ground, and reinforcing mutual assumptions, it can also cause inter-actional problems. Proactive search approaches can enrich conversations with additional information without neglecting the shared and established social norms of being attentive to ongoing interaction. This demo showcases SearchBot, a tool that minimizes the issues associated with the practice of searching during conversations. It accomplishes this by tracking conversational background speech and then providing continuous recommendations of related documents and e…

ta113Computer science05 social sciencesCommon ground020207 software engineering02 engineering and technologyVoice user interfaceHuman–computer interaction0202 electrical engineering electronic engineering information engineering0501 psychology and cognitive sciencesProactive searchTracking (education)Background speechSpoken conversation support050107 human factorsVoice user interface
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